fill my day Coming to BristolComing soon

HOW IT WORKS

How Fill My Day works

One side has a job. The other has a gap in the day. Fill My Day puts them together, nearby and at the right time.

Coming soon to Bristol. Plumbers first.

IN SHORT

Plumbers set an availability window: when they're free, where they're starting from and how far they'll travel. Customers post a job with photos, location and timing. The app sends each job to plumbers whose window, distance and kind of work fit. Plumbers reply with a price, the customer picks one, and the two message each other to agree the details. Afterwards, both leave a review.

Local people.Real availability.Better-filled days.

AT A GLANCE

Somebody has a job. Somebody has an hour.

The four ideas the whole app is built on.

01

Live availability.

Plumbers open a window when they're free. It ends on its own.

02

Matched, not listed.

Jobs go only to plumbers free at the right time and close enough.

03

Priced and chosen.

Plumbers reply with a price. Customers pick with reviews in view.

04

Checked and reviewed.

Every plumber is checked first. Reviews go both ways after.

A BETTER-FILLED DAYIllustration
09:0012:0015:0017:00
Morning jobA little free timeYour job, sorted ✓Next job
A plumber's day. A job finishes early, and the free hours go to a small job nearby.

Two sides, one app

Fill My Day has two kinds of user: plumbers with free time, and people with a job that needs doing. Both use the same app, for iPhone and Android, with a separate sign-up for each. It launches in Bristol, with plumbers first.

If you need a plumber

  1. Post the job

    What needs doing, where, when suits you, and a photo if it helps.

  2. Hear from plumbers who are free

    Checked plumbers nearby whose free time fits reply with a price.

  3. Pick one and agree the details

    Compare prices, profiles and reviews, accept one, and message them in the app.

If you're a plumber

  1. Say when you're free

    From, until, where you're starting and how far you'll travel.

  2. Get sent jobs that fit

    Jobs inside your time, distance and kind of work come to your phone.

  3. Price it and go

    Reply with your price. If it's accepted, agree the details and do the job.

The availability window

The window is what makes Fill My Day different. It's a record of a plumber's free time today: a start, an end, a starting point and a travel distance. "Free until five, starting in Bedminster, eight miles" is a window.

It isn't a setting that stays switched on. When the time's up, the window ends on its own, so the plumbers a job reaches are the ones who are actually free. There are no stale profiles and no calls about an afternoon that ended last week.

Matching by time, distance and kind of work

A job is only sent to plumbers who fit all three:

  • their window overlaps the time the job is needed
  • the job is inside their travel distance
  • they do that kind of work

The last one matters more than it looks. Fitting a tap and tracing a leak behind a kitchen unit are different jobs, so plumbers say what they do and matching follows it. Gas work only goes to Gas Safe registered engineers.

EXAMPLE

At 12:40 a plumber in Bedminster finishes a bathroom early and opens a window until 5pm, eight miles. At 12:55 a customer in Southville posts a dripping kitchen tap, any time this afternoon, with two photos. The job fits the plumber's time, distance and work, so it's sent to them. They reply with a price and "can be there by two". The customer accepts, and messaging opens between them.

How it's different from a directory

DIRECTORYFILL MY DAY
Who you reachEveryone listed in your area, free or notPlumbers free at the right time and close enough
How you reach themSearch, then ring round and waitPost once, and replies come to you
AvailabilityWhatever the profile saysLive windows that end on their own
ChecksVariesEvery plumber checked by a person first

Prices and choosing

Plumbers reply with a price, and usually when they can arrive. The customer sees each price next to the plumber's profile: the work they do, photos of past jobs, reviews, how many jobs they've completed and that their documents have been checked. They accept the one they want. Nothing is booked until both sides have said yes.

Messaging

Once a price is accepted, messaging opens between the customer and the plumber for that job. It's the place to agree access, timing and what's included, so there's a record. Messaging is tied to the job, not open to anyone on the platform.

Notifications

Plumbers get a notification on their phone the moment a matching job comes in, with an email as a backup. Customers are told when replies arrive. Everyone chooses which notifications they get.

Reviews both ways

After the job, the customer reviews the plumber and the plumber reviews the customer. Both sides build a track record, which makes the next job easier for everyone.

Checks before anyone goes live

Every plumber's qualifications and public liability insurance are checked by a person before they can reply to a job, and anyone offering gas work must be Gas Safe registered. If something isn't right, we can suspend or remove any account. Read how we check plumbers.

What it costs

Fill My Day is free for both sides at launch. No money goes through the app: the customer pays the plumber directly, as agreed. Read more about cost.

GOOD TO KNOW

Questions,
answered straight.

How is Fill My Day different from a directory?

A directory lists everyone, free or not. Fill My Day only sends a job to plumbers who are free at the right time and close enough to get there.

What happens when a plumber's free time ends?

Their availability window closes on its own, and they stop being sent jobs.

Does money go through the app?

Not at launch. The customer pays the plumber directly, as they agree.

Who can see my messages?

Messaging opens only between the customer and the plumber on an accepted job.

Can I see it working?

Yes. The interactive app concept lets you click through the plumber and customer screens.

FIRST STOP / BRISTOL

Bristol.
You’re up first.

The app is in development and isn't taking bookings yet. Plumbers first, other trades to follow.